Shipping Policy

Shipping inside India is free of cost, we use reliable courier companies like Blue Dart, Delhivery to ship the products which are completely insured. Generally, for Cash On Delivery orders, the courier company calls you before delivery. In case you are not available during delivery, you could call them back and arrange for re-delivery or you can pick it up from their location.We shall not be responsible for any delay caused by any unforeseen time lags by the courier companies in delivering the parcels to the customer, or for the returns if the customer is not available at the time of delivery.Shipping TAT: 7-8 business days.Returns, Refunds and ReplacementsIn case you have received a damaged product, please do not worry. Drop us a mail at help.oynxfashion@gmail.com with the images of the damaged product within 48 hours of receiving the order. We will look into it and have the product replaced or refund the amount, whichever is applicable.The refund can take between 5 to 7 working days to reflect in your account.

Cancellation

Please mail us at help.oynxfashion@gmail.com for any cancellation requests. We can only cancel orders if they haven’t been processed by our warehouse or shipped i.e. until the status of your order remains unfulfilled. Once the order is processed or shipped we will not be able to cancel it. Personalised/customized orders once placed cannot be cancelled under any circumstances.

Changes in your order information

In the event that you have entered an incomplete pin code or an incomplete contact number, please do not worry. Drop us a mail at help.oynxfashion@gmail.com and we will help you out with it.