Return & Exchange Policy

Exchange Policy 

Exchanges can be requested within 14 days from the date of delivery.

The first exchange is free of cost; subsequent exchanges will incur a handling charge of ₹150.

After two failed pickup attempts, customers must courier the product to the provided address at their own expense.

Exchange requests are processed once the returned product reaches the warehouse (typically 8-10 days), and the replacement is dispatched after verification.

Return Policy

Returns are accepted within 14 days of delivery.

A handling charge of ₹100 is deducted for all returns. For returns involving more than three items, a handling charge of ₹200 is applied.

After two failed pickup attempts, customers must courier the product to the provided address at their own expense.

Refunds are initiated once the product reaches the warehouse and passes a quality check (typically 8-10 working days).

Refund Process

Prepaid Orders: Refunds are processed within 8-10 working days after verification.

Cash on Delivery (COD) Orders: Refunds are issued as store credit, redeemable on future purchases.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.